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We've updated our personal data policies and Fair Processing Notice and you can read them here.

Complaints

We want to offer our clients the very best service possible; a complaint regarding any aspect of our services is taken seriously which is why we have set out our process for handling complaints.

How to make a complaint

If you have a complaint about the service you have received, please write or send an email to the Head of Business Mortgages at Christie Finance using the details below:

Name:              John Mitchell 
Telephone:     02072270738
Address:         Christie Finance, Whitefriars House, Carmelite Street, London EC4Y 0BS
E-mail:             John.Mitchell@christiefinance.com 

A PDF copy of the Christie Finance Complaint Procedure can be viewed here