Bounce Healthcare Ltd was established by brothers Karan and Raghav Bhatia with the purchase of the first pharmacy in 2013, Allison’s Pharmacy in Liverpool. Through his drive, commitment and leadership skills, Karan successfully developed the trade in a drastically short space of time through investment in quality staff training and adapting Standard Operating Procedures. The result of this being better customer service and efficiency that led to a quick service and satisfied customers.
Buoyed by his success, Karan sought to replicate this and proceeded to acquire his second pharmacy, Bounce Pharmacy two years later, and Gateley Pharmacy the next year, both of which were also based in Liverpool. Karan and Raghav have transformed both with equal success, overcoming inherited issues by implementing their tried and tested model of investing in their staff and services. Item numbers have subsequently increased year on year.
Bounce Healthcare approached Christie Finance to assist them in the refinance of their portfolio. Over the past year, Jawad Anjum of Christie Finance has worked tirelessly to ensure they got the best deal, moving them from their incumbent lender.
Jawad, Associate Director, comments ”I am delighted to conclude this deal for Karan and Raghav, they are both hugely experienced pharmacists and businessmen and have been a pleasure to work with. The deal had its twists and turns which meant we had to really get stuck in however keeping open and regular communication paid dividends. It took 12 months to get this over the line however they were patient throughout and I wish them all the best and hope to work with them again soon”.
Karan Bhatia comments “Working with Jawad at Christie Finance was the best decision we made, he took care of all aspects and we were able to continue running our pharmacies which was key. The deal became rather complicated and had to be restructured a handful of times however Jawad was quick to act and present the best solutions to keep the momentum going. The deal achieved was phenomenal and will be saving us money each month, I cannot thank Jawad enough. His work ethic was unquestionable, and we could get hold of him anytime, whether that be late on an evening or on a weekend, in fact he was calling me from abroad whilst on his family holiday! I have and will continue to introduce Jawad to my contacts as I cannot recommend him enough! Thanks again and I’m looking for the next deal to bring your way”.